Bernard is a really professional, patient and experienced agent. He has been working in this industry for many years. As a first-time buyer, we have very limited knowledge and recourse for real estate market. He was very patient to educate us a lot of useful information regarding Bay Area real estate during our meeting and open house. When we make an offer, he had plenty of resource that could help with the pricing strategy. And he is a really nice artist for negotiation. During closing, he is very responsible for follow-up and he also possesses deep knowledge about structure, house maintenance, and decoration. We will strongly recommend him to people around us when they need housing help.